StockX have been under scrutiny for a data breach that reportedly led to 6.8 million user records being stolen, a number of which were listed and sold on the dark web.
Naturally, people weren’t happy. Boycotts were called, and practices surrounding data transparency were called into question.
Now, StockX has issued a lengthy statement giving their side of the story. In an email that went out to members, chief executive officer, Scott Cutler, gives a play-by-play of the hack. In it, he details the order in which StockX received information and their actions at each step.
As an olive branch, StockX are also offering free fraud and identify theft protection for a year. Provided by ID Experts, MyIDCare and CyberScan, the free service includes ID theft recovery and an insurance policy up to $1,000,000.
If you’re not a member, you can read StockX’s full statement below.
Dear StockX Customer,
I wanted to reach out personally to follow up on the email you received from us on August 3, 2019 and to provide you with additional information about the data security incident we recently discovered.
First, let me say how much we regret that you are dealing with this issue at all. We take the trust you place in us very seriously, and thi...